The following general conditions are an integral part of the contract stipulated between the Customer and the Agriturismo Crotto di Somana.
The contract is governed by the following provisions and by Legislative Decree n. 111 of March 17, 1977, by Directive 90/314 / EEC, of international conventions on the subject, and in particular by the Brussels Convention of April 23, 1970, made enforceable by law December 27, 1977, No. 1084, by the Warsaw Convention of 12 October 1929 on international air transport, made enforceable with the law of 2 March 1963, n. 806 as applicable to the services covered by the tourist package, as well as to the provisions of the civil code and other rules of domestic law, as they are not derogated from the provisions of this contract.
3. STIPULA, CONCLUSION OF THE CONTRACT AND PAYMENT CONDITIONS
The customer can make the reservation either by telephone or directly online for which he will receive a written confirmation.
In the first case an immediate bank transfer is required for the amount of the first night as a deposit to the following bank coordinates:
IT48S 05696 514900000 19132X15 in the name of Scurria Livio Company at Banca Popolare di Sondrio Ag. Of Mandello del Lario, BIC / SWIFT: POSOIT22
The balance of the amount will then be paid on the spot upon arrival.
In case of non-payment within 2 days the reservation will be canceled.
The contract will be deemed final upon payment of the down payment. If there are differences between the data reported on the statement of account and the information received from the website, with this first payment, those shown on the account statement will be automatically confirmed.
4. SERVICES AND PRICES
The published prices are divided into High and Low Season.
Any stays that include 2 different seasons will be calculated taking into account exactly the number of days for each period.
The rental price includes all energy consumption, final cleaning, bed linen, bathroom. Any additional services such as mid-week cleaning, change of towels etc., are provided every 3 days of stay. Upon request and against payment of extras, they can be carried out as desired by the Customer.
Information provided on the internet regarding the infrastructures in the locality (means of transport, shops, restaurants, etc.) are provided by third parties, therefore it is possible that we will not be notified of any changes.
Incidents may also occur in the correct provision of services such as gas, water and electricity. In these cases and due to adverse weather conditions, the Agriturismo Crotto di Somana cannot be held responsible.
5. MODIFICATIONS OF PRICE AND SERVICES
Descriptions of the rooms and prices are prepared with great care; however they may be subject to changes which will be communicated at the time of booking and confirmation.
There could be a case in which these changes occur when the contract is concluded. In the case of changes to essential points of the contract, you have the option to request revocation, free of charge, within five days. In this way you will receive the full refund of the amount paid.
6. SHORTER OR LONGER DEPARTURES, ARRIVALS AND STAYS
The arrival must take place between 15:00 and 20:00 and departure by 11:00. If for reasons not directly dependent on the will of the owner the reception is not available upon arrival please call 00393384519777 to receive the access code to the rooms.
If you cannot arrive by this time, you must promptly contact the Farmhouse on the same telephone number.
In the event that you are unable to occupy the apartment from the day booked or at the scheduled time due to difficulties during the trip, strikes, or for personal reasons, no refund will be made.
The same rule applies in the case of early departures. To prolong a stay, on the other hand, it is sufficient to contact the farm owner.
7. CANCELLATION OF THE CONTRACT BY THE CUSTOMER
The Customer may cancel his reservation free of charge within 48 hours of the start of the stay.
8. ALTERNATIVE OR CANCELLATION OF THE CONTRACT BY THE AGRITURISMO CROTTO DI SOMANA
The Agriturismo Crotto di Somana reserves the right to replace the booked room with an offer of equal value in the event of serious unforeseen circumstances. In case of force majeure (natural disasters, fire of the booked apartment and technical breakdowns), the Farmhouse has the right to cancel the contract by returning the full amount paid.
9. CUSTOMER'S OBLIGATIONS
Room occupancy is limited to the number of people mentioned on the contract. The Receptionist may prohibit the entry of surplus persons. The Customer will undertake to occupy the accommodation respecting all the rules of good neighborliness.
10. CLAIMS AND REFUND REQUESTS
If on arrival or during your stay you encounter any difference with the reservation, we advise you to apply directly to the owner of the farm which will be able to establish the amount of the reimbursement.
11. LIABILITY RESPONSIBLE TO AGRITURISMO CROTTO DI SOMANA
The Agriturismo Crotto di Somana is not to be held responsible in the following cases:
- negligence or omissions attributable to third parties;
- in the event of force majeure or an event that neither the Agriturismo Crotto di Somana nor its representatives can be held liable despite their diligence;
- thefts in apartments;
- accidents in the common parts of the Farmhouse derived from failure to comply with the residential regulation.
For any disputes arising from this contract, the Court of Lecco will be exclusively competent.